Program Description
Doctors Only Urgent Care sends text message (SMS) appointment confirmations, reminders, automated updates, and scheduling notifications to patients who have opted in to receive mobile communications from us.
By providing your mobile phone number through our appointment booking form, website, or by verbally opting in through our automated phone system (powered by Retell AI), you consent to receive automated SMS messages from Doctors Only Urgent Care related to your care and appointments.
Message Details
- Sender
- Doctors Only Urgent Care
- Message Types
- Appointment confirmations, reminders, scheduling updates, and care-related notifications
- Frequency
- Message frequency varies based on your appointment activity and scheduling interactions
- Rates
- Message and data rates may apply. Contact your mobile carrier for details
- Supported Carriers
- Most major US carriers are supported. Carrier is not liable for delayed or undelivered messages
How to Opt In
You may opt in to receive SMS messages from Doctors Only Urgent Care by:
- Providing your mobile phone number on our online appointment booking form and checking the SMS consent checkbox
- Verbally consenting during a call with our automated phone scheduling system
- Contacting our office directly and requesting to be added to SMS notifications
Consent to receive SMS messages is not a condition of receiving medical care or scheduling an appointment.
How to Opt Out
You can cancel SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a final confirmation message and no further SMS messages will be sent to your number.
Reply HELP to any of our messages or contact us directly at 844-318-5500 for assistance with your SMS preferences.
Privacy & Data Sharing
Mobile opt-in data and SMS consent information are not shared with third parties for marketing or promotional purposes. Your mobile number and consent data are used solely to send you appointment-related messages from Doctors Only Urgent Care.
For full details on how we handle your personal information, please review our Privacy Policy.
Contact Us
- Phone: 844-318-5500
- Email: info@doctorsonlyurgentcare.com
- Address: 1065 Ridgeview Dr, Inverness, IL 60010